ParrotB, explained: one platform, the modules you switch on

Most small businesses run the office on a pile of separate tools: a phone-answering service, an online diary, a sheet for customers, a website nobody updates, an e-sign app for that one contract a month. They work, but they don't talk to each other.

ParrotB puts all of that on one platform, built around a single customer record that every module shares. When a call comes in, the details follow it through to the booking, the invoice and the follow-up, without you re-typing a thing.

Base: the foundation that's included

Every business starts on Base at €19/mo. It includes the front desk and calendar, a CRM with a record for every customer, forms and contracts, and your brand applied to everything you send. It's the foundation the other modules sit on.

The modules you switch on

On top of Base you switch on only what you need. Every module works off the same customer record, so there's nothing to connect or sync by hand. Here's what each one does.

Reception - the AI phone

It answers your calls for you, in natural speech, 24/7. It understands what the customer wants, answers the common questions and books straight into your calendar. If a call is urgent or falls outside its job, it forwards it to you with a summary.

• Always answers, even when you're on a job or after hours.
• Takes the name, number and requested service and saves them to the customer record.
• Books, moves or cancels appointments straight in your calendar.
• Sends confirmations and reminders by SMS, on your brand.
• Forwards urgent calls and leaves you a summary of every one.

Website

A professional site built to bring you work, not just to sit online. Customers book and pay straight from the site, and every request lands in the same calendar and the same customer record as the rest of the platform.

• Ready-made pages with your services, hours and service area.
• Online booking wired to your calendar in real time.
• Online payments and deposits, no separate tool.
• Brand, colours and logo consistent with everything else.
• Optimised for search and for mobile.

Back office

The admin that usually lands on you in the evening, run by the platform. Quotes, invoices and reports all start from the same customer record, so the numbers are already there and you don't re-type them.

• Quotes the customer accepts in one click.
• Invoices and receipts ready from the customer record.
• Automatic payment reminders for what's overdue.
• Reports on revenue, jobs and customers.
• Contracts and forms signed online.

Reception is just one of the modules. See how the pricing works - switch on and off whatever you want, whenever you want.

How it works, in practice

A customer calls while you're on a job. Reception answers with your business name, takes the request and books the appointment. The customer record creates itself, the booking shows up in your calendar, a confirmation goes out on your brand and, a few days before, the reminder. When the job's done you send the invoice and ask for a review - all from the same platform.

A call answered beautifully that never reaches your calendar hasn't saved you anything. The value is in the thread that holds it all together.

ParrotB design principle

Start small, grow without migrating

You don't buy the whole thing on day one. Switch modules on as the business grows, and changes are pro-rated to your billing date. You never migrate your data between tools, because it never left the platform.

modules:
  reception:  on    # AI phone
  website:    on
  backoffice: off

That's what ParrotB is: one office that runs your business, ready to grow with you.