Security isn't a module - it's the floor everything else stands on. Here's how ParrotB keeps your office, your customers and your calls safe, end to end.
Your data is stored and processed in the European Union - primary region Frankfurt (eu-central-1). It never leaves the EU without your instruction.
TLS 1.2+ on every connection, AES-256 at rest. Call recordings and transcripts are encrypted the moment they're created.
Lawful bases, data-subject rights, retention limits and a signed DPA. Delete any recording or record from the dashboard, anytime.
Role-based access, least privilege and audited admin actions. Production access is restricted and logged.
Encrypted, geographically-redundant backups within the EU, tested restores, and documented recovery objectives.
A short, vetted list of EU-first sub-processors. Each is bound by data-processing terms - the full list lives in the DPA.
We welcome reports from security researchers. Email us with details and steps to reproduce - we acknowledge within 48 hours and won't pursue good-faith research.